:: MIS Insights ::

by Fernando C Mendizabal Jr

The Negotiator

Filed under: Project Management — Pipboy at 10:38 pm on Monday, September 18, 2006

This day has brought the worst negotiation process I’ve ever had in my three years as an IT mercenary. While I’ve been performing hits since I was in second year college, my client today has brought scope negotiation difficulties to a new level.

Background Information
I agreed (using a signed contract) to render my services as a Systems Analyst and System Developer for a startup corporation. For a sum not exceeding five digits in the lower half of such possible compensation spectrum, my services would have included:

  • analysis of current system
  • design, development and implementation of a new system

So what happened today?
Reality hit my client and I square in the nuts, destroying our fairy-tale project fantasy. Analysis would involve decoding 683 PHP files spread over 49 folders, using inconsistent coding practices, lousy variable names and accessing a database without security measures. This, I might add, is more than enough work to fit the current compensation bill.

So, I renegotiated for a new price. To account for the exponential mind-work needed to accomplish the tasks for the project, their inability to produce the necessary information regarding the system (i.e. explanation for certain program sections and database details) and failure to provide me access to their running system (a required provision in the signed agreement, therefore a breach of contract).

To which they opposed…

That’s normal and expected. Nobody’s really thrilled to hear rising costs coming their way, right?

Violently with insults …

And the freshly-written termination of agreement is all I can do to keep everything civil.

2 Comments »

344

Comment by wowenkho

September 19, 2006 @ 9:27 am

kaya paminsan nalulungkot ako sa konteskto natin dito sa pilipinas. para bagang hindi naiintindihan ng karamihan yung ginagawa natin tapos parang pipitsuging tao lang tayo para sa kanila na pagmumurahin tayo pag napansing gusto nating pataasin ang presyo o kung talagang mataas dapat ang presyo simula pa lang. at saka yung masaklap pa yung parang ang raming inaasahan at hinihiling nila tapos sa bandang huli hindi naman sila handang maglabas ng sapat na pondo para doon sa gusto nila. T_T…

347

Comment by Pipboy

September 19, 2006 @ 5:59 pm

apparently, people really don’t understand what we do and the effort and skill needed to accomplish IT solutions.

my experience the other day came despite having presented the situationer with a powerpoint presentation designed for lay people. as much opportunities as there are in this country for IT professionals, there are as much pitfalls and dangerous traps.

however, i welcome such experiences. this helped me revise my negotiation scheme with client project requests. it’s still a winning situation for me :D

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